Holiday Inn Express & Suites Smithfield - Providence by IHG

The room was comfortable had stains just made them aware. The staff was nice. TJ friendly check in. The checkout lady was nice. Complimentary breakfast was delicious. Great parking area.

Great location! Everyone at the front desk was pleasant. Breakfast was included and we thought it would be a cold breakfast such as muffins and cereal. They did have that, but also had cheese omelets, sausage and gravy, and sausage links. In addition, there was a pancake maker. They have a small pool but it is not heated. There is a gym but only had 3 or 4 machines there such as a treadmill and bike.

Great hotel. Massive room. Great breakfast. Can't beat the value. All 6 plugs in my room were worn out. I had to hang my charger cable from the clock radio to keep my charging brick from falling out.

We had a wonderful overnight stay at Holiday Inn Express in February 2026 to celebrate four children’s birthdays, and it was such a great experience for everyone! The kids absolutely love swimming, and the pool time was definitely the highlight of the trip. They had so much fun and didn’t want to get out! It made the birthday celebration extra special and memorable for them. The next morning, breakfast was delicious with plenty of options to choose from. There was something for everyone, and the dining room was spacious and comfortable, which made it easy for our group to sit together and enjoy the meal without feeling crowded. We especially want to recognize Kathy and Jocelyn at the front desk. They were incredibly helpful and truly excelled at customer service. While we were at the pool, Kathy even took the time to restock towels for guests and made sure we knew how to reach out if we needed anything. That level of attentiveness did not go unnoticed and was greatly appreciated. We were told that the new owners are planning upgrades to the rooms and investing back into the hotel, which will really enhance the overall aesthetics and marketing appeal. Even so, we were very pleased with our stay — our room was clean, comfortable, and just what we needed for a fun birthday getaway. Thank you to the team for helping make our celebration such a success. We look forward to staying again!

Rooms very clean. We liked that the hotel does not allow pets, as the room was in much better condition compared to a hotel we had stayed in, on the same trip, that did allow pets.

THE ONLY REAL ISSUE I HAVE WITH THIS HOTEL IS THE MOBILITY-IMPAIRED AND HANDICAPPED SPACES. THE PARKING LOT IS ALWAYS FULL BUT THERE'S NO CARS OR LABELS FOR IF THEY ARE ACTUALLY STAYING AT THE HOTEL, TAKING UP HANDICAP SPACES. The staff was wonderful, especially the front desk during the day, the young lady helped me so much and the woman that does the Giant breakfast. Booking.com had this room every night between $81.00 and $113( and that's in any of the Holiday Inn ExpressThis hotel) You can see from the pictures it is clean and quite comfortable, and it makes difficult circumstances better there's an even a desk a couch and a table in my room. I would ask for the first floor if your booking ahead of time and you need assistance because the hallways are very long on all the floors. I was shocked because I stay at the one in North Fall River from my brother's hospitalization, he's at another hospital so I tried this one, just as good. It is the rates that shocked me because you are near so many things that each one of these places yet they are as you can see, somewhat out in the woods and totally at peace. I truly got peace and that breakfast with all the chairs and booths shocks me! The breakfast is from 6:30 to 9:30 you can see from the pictures as well if you have children, the indoor pool!!! They have a chair for those that can't get into a pool you sit in that chair you can see and it lowers you into the pool!!! Enjoy the pictures because they are real and I am in pleasant shock!!!! is: CLEAN...0(BUT WOEFULLY UNDERSTAFFED FOR 3 FLOORS OF A FULL HOTEL breakfast that I've never seen at a hotel, an indoor pool, fitness center and conference center. 113.00 a night. A lot of homeless people stay there because the rates are at least reasonable. The only issue I have is that of the mobility impaired.

When I pulled up I wasn't sure. Let's just say it lacks curb appeal. We went in were created by super friendly staff. I mean they were so nice! The lobby was fine, dining area is nice and seems spacious. Hallways were dated. Rooms were lovely, a bit dated, but huge, well equipped. Plenty of bells and whistles (especially for the price). The entire hotel is spotless. The floors around the ice maker were remarkably clean (I don't know why that stood out, maybe bc usually tgey are filthy). Honestly, top to bottom this hotel was spotless. I was super happy we chose to stay here and feel like it being dated doesn't matter- they put the money into pleadant staff, excellent customer service, and top notch housekeeping! I would definitely come back!

It was a great place once we found it. Not easy at night. In the morning it turned out to be very well located. The hotel was clean and cozy. There were plenty of great food options nearby and breakfast buffet in the morning.